FAQ's

We have listed some frequently asked questions below.

1. Is Preppers Paradise, LLC a legitimate business?

Yes, Preppers paradise, LLC is a business registered in the United States and complies with all state and federal regulations. Preppers Paradise is a limited liability company, and is registered with the IRS. Preppers Paradise is also trusted by Shopify and many other wholesale/distributors throughout the United States.

2. Is entering my credit/debit card on your website secure?

Yes, Preppers Paradise does not see any of your credit/debit card information. Any financial information you enter is processed by independent third parties such as Shopify Pay or PayPal. 

3. Does Preppers Paradise comply with GDPR privacy regulations?

Yes, Preppers Paradise is committed to respecting your privacy and complies with GDPR regulations. If you would like for us to delete your account or any email addresses you provided us during your shopping experience, please email customerservice@preppersparadisellc.com, and we will delete your account and customer information. As we listed above we are unable to view any financial details or credit/debit card information. 

4. What is Preppers Paradise's return/refund policy?

Preppers Paradise understands that mistakes are made and sometimes people change their mind regarding their purchase. Because of this Preppers Paradise has a 30 day return policy. If you would like to make a return within 30 days please email customerservice@preppersparadisellc.com. We work with many different wholesale/distributors and warehouses throughout the country and will provide you with the details to return your order. 

5. I am a business looking for retailers to sell our products, are you looking for more wholesalers/distributors to work with?

Absolutely, Preppers Paradise is committed to staying on the cutting edge of products available and is always looking for more businesses to work with. If you are interested in working with Preppers Paradise please email us at businessrelations@preppersparadisellc.com and we will respond shortly.

6. I am an affiliate marketer and would like to help advertise your products on your platform. Do you work with affiliate marketers?

Yes, we understand the significant value that affiliate marketers add when marketing products. Please email us at businessrelations@preppersparadisellc.com and we will respond shortly. Also, we are currently working on integrating an app that will make the affiliate marketing process much smoother for those who work with us. 

7. What if my question wasn't answered here?

Please email us at customerservice@preppersparadisellc.com and we will be happy to help with any inquiries you may have.